Joy Real

Montreal, Canada

Product Designer

Summary

Product-minded designer with strong frontend execution and 10+ years in visual design. I design and ship real products, especially where workflows are complex, technical constraints are high, and usability matters under real-world conditions. My strongest product proof is MakeYourOwnFont.com, a monetized browser-based SaaS product I designed, built, launched, and continue to improve.

Skills

Product & UX: User flows, interaction design, workflow design, edge-case handling, usability in complex systems

Frontend: SvelteKit, JavaScript, CSS

Tools: Figma, Git, Stripe, Supabase

Product: SEO, monetization flows, SaaS product development

Workflow: Agile, Scrum, release coordination

Experience

Web Designer & Frontend Developer

Datavalet Technologies — Montreal, Canada

Sep 2019 – Present

  • Designed and shipped UX for Wi-Fi captive portals used in real-world environments where network behavior is unstable and time-sensitive
  • Simplified authentication, redirect, localization, and error-state flows so users could complete login journeys more reliably under constrained conditions
  • Turned backend and networking constraints into predictable user-facing behavior across multiple client deployments
  • Contributed product-facing UI improvements to DV4 by clarifying dashboard states and making data-heavy interfaces easier to understand
  • Worked closely with product and engineering to align UX decisions with system limitations and delivery timelines

Scrum Master (PSM I Certified)

Datavalet Technologies — Montreal, Canada

  • Facilitated sprint ceremonies and kept design and engineering work aligned with delivery goals
  • Reduced ambiguity by helping clarify work, decisions, and execution across the team

Top Rated Presentation Designer

Upwork — Remote

2011 – 2022

  • Delivered 480+ design projects for startups and enterprise clients across investor, marketing, and executive use cases
  • Designed 12,000+ slides with a strong focus on clarity, information hierarchy, and persuasive communication
  • Helped early-stage companies communicate product value and support fundraising efforts
  • Built strong visual judgment through high-volume design work where clarity and business goals had to align

Projects

MakeYourOwnFont.com — Founder / Product Builder

  • Built and launched a browser-based SaaS product that converts handwriting into installable fonts (TTF)
  • Designed the full user journey from drawing to export, reducing friction for non-technical users
  • Grew the product through SEO, reaching ~20K monthly clicks from organic search
  • Implemented monetization through premium features and Stripe payments
  • Continuously iterate on conversion flows, onboarding, and feature gating to improve revenue

Education

CDI College, Pointe-Claire, Quebec

Web Design and Programming (2017–2019)

University of the Philippines, Cebu

MBA (Incomplete) (2011–2013)

University of San Carlos, Cebu

Bachelor of Science in Civil Engineering (2002–2007)

Certifications

Professional Scrum Master I (PSM I), 2025